Privacy Policy

Data Controller Information

Under UK GDPR, Quadragon Ltd is the data controller for personal data we process through Parentic. We are registered with the Information Commissioner's Office (ICO) in the United Kingdom.

You have the right to lodge a complaint with the ICO if you believe we have not handled your personal data in accordance with UK data protection law.

1. Information We Collect

1.1 Information You Provide

When you create an account and use Parentic, you may provide us with:

• Account information (name, email address, password)
• Profile information for you and your children (names, dates of birth, photos)
• Calendar events, actions, and notes
• Network member information (names, email addresses, relationships)
• Coverage and availability information
• Communication and asks for help
• Location data for events (if you choose to add it)

1.2 Information Collected Automatically

When you use our services, we automatically collect:

• Device information (device type, operating system, browser type)
• Usage data (features used, pages visited, time spent in the app)
• Log data (IP address, access times, error logs)
• Authentication data (login method, session information)

1.3 Information from Third Parties

If you choose to sign in using Apple or Google OAuth, we receive basic profile information (name, email address) from those providers in accordance with their privacy policies.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Parentic platform
• Create and manage your account and network
• Enable family coordination features (calendar, actions, notes, cover tracking)
• Send notifications about events, actions, and asks for help
• Provide customer support and respond to your inquiries
• Ensure security and prevent fraud or unauthorized access
• Analyze usage patterns to improve our services
• Comply with legal obligations and enforce our Terms of Service
• Send important service updates and announcements (with option to opt out of marketing)

3. How We Share Your Information

3.1 Within Your Network

Information you add to Parentic is shared with members of your network according to the permissions you set. You control who can see what information.

3.2 Service Providers

We may share data with trusted third-party service providers who help us operate the platform, including:

• Cloud hosting providers (for secure data storage)
• Email service providers (for notifications and support)
• Authentication providers (Apple, Google for OAuth)
• Analytics providers (to understand usage patterns)

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or the public
• Prevent fraud or security issues

3.4 Business Transfers

If Parentic is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

3.5 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (HTTPS/TLS) and at rest
• Secure authentication with email/password, Apple, or Google OAuth
• Optional biometric authentication on supported devices
• Regular security audits and monitoring
• Access controls and permission management
• Secure data centers with physical and digital safeguards

While we strive to protect your data, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and enable biometric authentication where available.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you request account deletion:

• We will delete your personal data within 30 days of your request
• Some information may be retained for legal or regulatory compliance (e.g., transaction records, abuse reports)
• Anonymized or aggregated data may be retained for analytics purposes

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain data processing activities
• Restriction: Request that we limit how we use your data
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, contact us at privacy@parentic.app. We will respond within 30 days.

7. Children's Privacy & Age-Appropriate Design

7.1 Account Requirements

Parentic is designed for use by parents and trusted adults (18+ years) to coordinate family responsibilities. While the platform stores information about children, accounts must be created and managed by adults. We do not knowingly collect personal information directly from children without parental consent.

7.2 Age-Appropriate Design Code Compliance

In accordance with the UK Age-Appropriate Design Code (Children's Code) and Data (Use and Access) Act 2025 Section 81, we implement the following protections for children's data:

• Privacy by Default: High privacy settings are enabled by default for all children's data
• Data Minimization: We only collect and store information about children that is necessary for the service to function
• Parental Control: Parents/guardians control all data about their children and can request deletion at any time
• No Profiling: We do not profile, track, or target children for marketing purposes
• No Location Tracking: We do not collect precise geolocation data from children
• Transparent Privacy Information: This policy is written in clear, age-appropriate language
• Data Protection Impact Assessment: We have conducted a DPIA for children's data processing
• No Nudge Techniques: We do not use design patterns to encourage children or parents to provide more data than necessary

7.3 Children's Data We Process

Information about children stored by parents/guardians includes:

• First name and date of birth (for age-appropriate scheduling)
• Optional photos (for identification within family network)
• Schedule information (events, activities)
• Notes (medical, school, activities - controlled by parent/guardian)

This information is only visible to the parent/guardian and members of the network explicitly granted access by the parent/guardian.

7.4 Parental Rights

Parents/guardians have full control over their children's data and can:

• Access all data stored about their children
• Correct or update information
• Export data in a machine-readable format (UK GDPR Article 20)
• Request deletion of data at any time (UK GDPR Article 17)
• Control who has access to their children's information

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use our platform
• Improve performance and user experience

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

10. Third-Party Links

Our platform may contain links to third-party websites or services (e.g., map providers, calendar apps). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing them with information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for material changes)

Your continued use of Parentic after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: